Family Savings Credit Union

Reviews

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  I am very unsatisfied with this bank. My fiance's truck is financed in my name through Family Savings. We recently bought a house and I changed insurance companies , to bundle with my home owners. When I changed insurance companies and the new insurance company sent over the information Family Savings is saying that they never received it. AND even though I have proved to them that THIS VEHICLE HAS NEVER BEEN WITHOUT INSURANCE, they still want to charge a fee on my monthly payment that is hundreds of dollars for "the vehicle not being insured". I have called them numerous times to try and get this resolved. However, they work out of a secondary company with things like this. The Secondary company is called "ALLIED" and they have confirmed everything for Family Savings, yet I'm still having this problem. Unfortunately for them they are on the verge of loosing a perfect credit score member. THANKS A LOT FAMILY SAVINGS FOR PUNISHING ME FOR HAVING GREAT CREDIT AND FOR ALWAYS PAYING MY BILLS (INSURANCE INCLUDED). Isn't it great to feel appreciated? Also, for ANYONE who is considering banking with Family Savings, I would recommend that you deal with ANYONE other than them. Also, working at the Ford dealership I will be glad to make that known.
  By Jessica peacock, July 18, 2017

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